Medical grade skincare

Products with higher concentrations of active ingredients, formulated for stability and absorption, and generally supplied through clinics rather than retail. The meaningful difference is that a clinician has assessed your skin and decided what is appropriate for it.

No. You are given a structured plan, and where you buy the products is your choice. Kim is an approved ZO Skin Health stockist and can supply your products directly, but you are never required to buy them here.

Kim is a qualified Independent Prescriber, so prescription skincare can be considered where it is clinically appropriate. She will assess your suitability and explain what she recommends.

Hydration and comfort usually improve within a few weeks. Texture takes six to twelve weeks. Pigmentation takes three to four months with consistent sun protection. Fine lines take longer.

It is common. Using too many active ingredients, too often or at too high a strength damages the skin barrier and produces sensitivity, redness and breakouts. Part of many plans involves stopping products for a period.

Yes. Video consultations work well for skincare planning, although assessment in good natural light is more reliable in person.

Yes, considerably. Year-round UV exposure affects what is safe to use, when to use it and how much sun protection is needed. Tell Kim at your consultation so the plan accounts for both climates.

Mild to moderate congestion and breakouts, yes. Severe, cystic or scarring acne needs dermatological assessment, and Kim will tell you if that is what she finds.